You were brought in to keep things from breaking, so every new platform is a new attack surface and a new failure mode. The relevant question is not what this can do, it is what it stops you having to defend.
Isolated database per customer. Pre-built endpoints for SAP, NetSuite, Salesforce and HubSpot.
Each layer talks to the one below it through a documented interface, which is what makes the thing inspectable rather than a box you have to trust. Your team can audit it, extend it, and see what a change will affect.
Single-tenant means your database is yours alone. On a multi-tenant platform your records sit in a shared store, and a misconfiguration, theirs or another customer’s, is your exposure too.
The typical inherited stack is a content CMS carrying dozens of third-party plugins, some unmaintained, each with its own release cadence and its own CVE history. A marketing request to add a form plugin turns into a security review, the review becomes a bottleneck, and the bottleneck eventually gets routed around.
The alternative is not better plugin governance. It is a platform where the capability set is native, so there is no third-party code touching security-sensitive surfaces and no queue of updates that each carry a small chance of breaking an integration.
Search, PIM, RFQ, samples, cart and content are native. There is nothing third-party in the request path to review, patch or replace.
Your own database. Other customers' records are never stored alongside yours, so your risk is different.
The surface your integrations use is the same one the storefront uses. Nothing is a privileged special case.
Area | Position |
|---|---|
Tenancy | Single-tenant deployment with an isolated database per customer. |
Architecture | API-first, headless. Documented surface, inspectable behaviour. |
Integrations | Pre-built endpoints for SAP, NetSuite, Salesforce and HubSpot; extensible for others. |
Updates | Versioned against the documented API contract, with integration endpoints inside that contract. |
Data residency | Configurable per deployment. Ask us for the specifics that apply to your regions. |
Compliance documentation | Current architecture review materials and compliance documentation available at your preferred stage of evaluation. |
Incident response | Named escalation path and SLA, agreed before go-live rather than discovered during one. |
Some items here depend on your deployment and regions. Ask on the demo and we will answer specifically rather than generically.
Present, Partial or Missing, each rating followed by the specific observation behind it. Five business days, and there is no call first.